Warranty Service Request
To ensure your product is functioning perfectly again as soon as possible, and to streamline your warranty claim process, please fill out the details below and submit the form online.
Additionally, please verify that the date of purchase and the date of installation you provide are accurate and match your proof of purchase or installation documentation.
Before submitting a warranty claim, please confirm the following:
1. Have you followed the troubleshooting advice in the product user manual in the event of an operational error?
2. Have you contacted the installer to check their installation work?
3. Have you performed a power reset on the system?
4. Are the drains and filters free of any obstructions?
5. Have you confirmed that the correct wireless remote control is being used and that the batteries have been checked or replaced if necessary?
6. Have you checked the remote control or wired controller for correct operational settings?
Select a product to start the process:
